FAQ

Is there an app for Walkio?

Walkio works like an app, but you use Walkio from any device or computer because it is web based.

Do I meet with a pet sitter or dog walker first?

Yes you can schedule a meet and greet with a pet sitter before getting started.

How do I make someone aware of what to do when I schedule last minute?

You can edit and update your home notes and pet notes which your pet sitter can see.

Will I know a dog walker or pet sitter came to my home?

You will receive a text message upon arrival and departure and can communicate directly with your Walkio pet sitter.

Is the person I meet with always my sitter?

It can be, you can send request on Walkio to your preferred pet sitter(s) or dog walker(s) each time your schedule.

How does someone get into my house?

There are a couple options, but Walkio does offer lock boxes for rent or for purchase.

I have more than one pet, will that cost more?

Nope, currently we charge based on time. Sometimes more than one pet can take longer but pet owners are not charged per pet.

How do I schedule?

You can easily schedule from your phone, tablet or laptop by visiting getwalkio.com. Simply choose from M-F dog walking, schedule visits as needed or board your pet. Receive a text message once your care has been claimed.

How can I tell a friend about Walkio?

You can invite friends by clicking on the Invite Friends button on your dash and selecting your preferred sharing method. If your friend uses your first and last name as a promo code when scheduling a service, you will both receive a $20 credit towards your next purchase.